Privacy Policy & Data Protection

1. Information We Collect

When you submit an appointment enquiry, contact message, or patient testimonial on this website, we collect:

• Full Name and Contact Phone Number.
• Email address (where voluntarily provided).
• Preferred appointment dates, times, and selected therapy services.
• Clinical descriptions of symptoms, pain history, or previous orthopedic surgeries.

2. How We Use Your Information

Information submitted through our website forms is utilized solely for:

• Contacting you via phone call or WhatsApp to confirm your physiotherapy consultation slot.
• Preparing your pre-assessment clinical history file prior to your clinic visit.
• Responding to specific questions regarding therapy charges, session durations, or clinic directions.
• Moderating authentic patient reviews with patient consent.

3. Non-Disclosure & Confidentiality

We never sell, trade, or distribute your phone numbers, medical concerns, or personal details to third-party telemarketers or external advertising companies. Your records are safeguarded under strict medical confidentiality protocols.

4. Patient Reviews Policy

Reviews submitted on our testimonials page undergo moderation before public display. If you wish to have a previously submitted review edited or removed at any time, please contact our clinic desk directly.

5. Contact Us Regarding Your Privacy

If you have any questions regarding how your health enquiry is handled, you may contact Dr. Karishma Budhwani’s clinic at: